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  • FAQ
    FAQ - Frequently Asked Questions
    • Systematic measurement error: flow time too large with short flow times
    • Systematic measurement error: flow time too small with short flow times
    • Systematic measurement error: flow time too small (with Ostwald, CANNON-FENSKE or BS/IPRF U-Tube Reverse Flow Viscometer)
    • Systematic measurement error: flow time too large (Ostwald, CANNON-FENSKE or BS/IP/RF-U-Tube Reverse Flow Viscometer)
    • Systematic measurement error: flow time too small with short flow times (UBBELOHDE Viscometer)
    • Systematic measurement error: flow time too small
    • Systematic measurement error: flow time too large
    • Drift of the flow times
    • Increased stochastic scattering of the measurement values
    • Excessive stochastic scattering occurring during automatic measurements using optoelectric barriers (possibility of total malfunction)
    • Excessive stochastic scattering occurring during automatic measurements using TC Viscometers (possibility of total malfunction)
    • Increased stochastic scattering in the case of short flow times (UBBELOHDE Viscometers)
    • Periodically fluctuating flow times
    • Malfunction caused by air bubbles during the sucking-in process of the liquid into the delivery vessel
    Systematic measurement error: flow time too large with short flow times

    Error causes:
    after-flow error, Hagenbach correction too small

    Possible error elimination:
    experimental determination of the Hagenbach correction using substances having a similar viscosity and a surface tension as the measurement product

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    Systematic measurement error: flow time too small with short flow times

    Error causes:
    after-flow error, Hagenbach correction too large

    Possible error elimination:
    experimental determination of the Hagenbach correction using substances having a similar viscosity and a surface tension as the measurement product; better: Viscometer with a smaller capillary diameter

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    Systematic measurement error: flow time too small (with Ostwald, CANNON-FENSKE or BS/IPRF U-Tube Reverse Flow Viscometer)

    Error causes:
    substance quantity filled in was too small

    Possible error elimination:
    empty, clean and refill viscometer

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    Systematic measurement error: flow time too small (with Ostwald, CANNON-FENSKE or BS/IPRF U-Tube Reverse Flow Viscometer)

    Error causes:
    substance quantity filled in was too small

    Possible error elimination:
    empty, clean and refill viscometer

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    Systematic measurement error: flow time too small with short flow times (UBBELOHDE Viscometer)

    Error causes:
    disturbance of the suspended level

    Possible error elimination:
    select viscometer with a smaller capillary diameter

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    Systematic measurement error: flow time too small

    Error causes:
    temperature of the bath liquid too high

    Possible error elimination:
    check temperature; if necessary, readjust thermostat

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    Systematic measurement error: flow time too large

    Error causes:
    contamination in the capillaries

    Possible error elimination:
    empty and clean viscometer, repeat measurement

    Error causes:
    temperature of the bath liquid too low

    Possible error elimination:
    check temperature, if necessary, readjust thermostat

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    Drift of the flow times

    Error causes:
    drift of the bath temperature

    Possible error elimination:
    protect the thermostat from direct radiation exposure, if necessary, replace thermostat

    Error causes:
    temperature-adjustment of the measurement substance not completed

    Possible error elimination:
    continue temperature adjustment until the time values are stable

    Error causes:
    evaporation of a highly volatile component; reaction of the product being analysed with the air

    Possible error elimination:
    apply pressing operating mode

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    Increased stochastic scattering of the measurement values

    Error causes:
    contamination in the viscometer

    Possible error elimination:
    empty and clean viscometer; repeat measurement

    Error causes:
    contamination in the product being analysed

    Possible error elimination:
    empty and clean viscometer; repeat the meas-urement with a filtered sample; if necessary, use a filter with a smaller pore width

    Error causes:
    air bubbles in the viscometer

    Possible error elimination:
    in the case calf pure matters with chemical and physical heat resistance, drive out bubbles by a shorter time increase of temperature clean and empty viscometer; during refilling, ensure absence of bubbles

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    Excessive stochastic scattering occurring during automatic measurements using optoelectric barriers (possibility of total malfunction)

    Error causes:
    contamination of the optical sensors

    Possible error elimination:
    remove the viscometer tripod from the thermostat bath; clean optical system using non-denatured alcohol on a soft cloth

    Error causes:
    errors triggered by the optoelectric barriers as a result of the formation of bubbles, foam, or liquid lamellae

    Possible error elimination:
    use a TC-UBBELOHDE, OSTWALD, or CANNON-FENSKE Routine Viscometer

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    Sehr starke stochastische Streuungen bei automatischen Messungen mit TC-Viskosimeter (ggf. völlige Fehlfunktion)

    Error causes:
    Incrustation of the sensors (in the case of thermally instable media)

    Possible error elimination:
    transparent media: use optical flow-time measurement opaque media: use Reverse Flow Viscometer

    Error causes:
    wear and tear of the sensors

    Possible error elimination:
    replace viscometer

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    Increased stochastic scattering in the case of short flow times (UBBELOHDE Viscometers)

    Error causes:
    beginning deformation of the suspended level

    Possible error elimination:
    select a viscometer with a smaller capillary diameter

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    Periodically fluctuating flow times

    Error causes:
    heating-up or cooling-down phases of the thermostats too long

    Possible error elimination:
    set the heating and cooling of the thermostat in such a manner that at least two complete temperature cycles are completed during one viscosity measurement cycle

    Error causes:
    no timely stability of the bath-liquid temperature (defective thermostat)

    Possible error elimination:
    replace the thermostat

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    Malfunction caused by air bubbles during the sucking-in process of the liquid into the delivery vessel

    Error causes:
    substance quantity filled in was too small

    Possible error elimination:
    UBBELOHDE Viscometer: fill up the measurement substance; others: empty and clean viscometer; repeat measurement

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